01Check insurance and references
Ask to see current business insurance, including third-party or public-liability cover, and check how many dogs the policy covers at once. Request recent references or speak to clients whose dogs have similar needs to yours.
A Facebook page or directory listing does not prove that cover is current.Blue Cross checklist↗02Discuss first aid and emergencies
Ask whether the walker has current canine first-aid training, which vet they would use, how they would contact you and what happens to the other dogs if one needs urgent treatment.
Leave your vet details, an emergency contact and clear permission for urgent care.Emergency questions↗03Match the group to your dog
Find out the usual group size, how dogs are introduced and whether your dog can have a solo walk if group exercise is unsuitable. The RSPCA advises that dogs should be assessed for compatibility and that numbers must stay within insurance and local requirements.
Temperament, age, health and recall matter more than a headline group number.RSPCA walker guidance↗04Inspect transport and handovers
If dogs travel by vehicle, ask how they are secured, ventilated and separated when needed. Agree collection times, key security, identification tags, lead rules and exactly when off-lead exercise is permitted.
If a walker will enter your home, ask about DBS status and how keys and access details are protected.Transport guidance↗